Terms & Conditions

Last Updated: June 2026

Welcome to Taj Destination Tours. By accessing or using our website and booking our travel services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.

1. Introduction

Taj Destination Tours provides travel-related services including tour packages, sightseeing tours, transportation arrangements, hotel bookings, guide services, and customized travel experiences. Our goal is to provide travelers with a smooth and memorable journey.

By using this website, submitting an enquiry, or making a booking, you accept these Terms & Conditions.

2. Website Usage

You agree to use this website only for lawful purposes and not to:

Use the website for fraudulent activities.
Provide incorrect or misleading information.
Attempt to damage, disrupt, or access unauthorized parts of the website.
Copy or misuse website content without written permission.

We reserve the right to restrict access to users who violate these terms.

3. Tour Booking & Confirmation

All bookings are subject to availability and confirmation.
A booking is considered confirmed only after receiving confirmation from Taj Destination Tours.
Customers must provide accurate information including name, contact details, travel dates, and passenger details.
Any incorrect information provided by the customer may affect the booking arrangements.

4. Tour Packages & Services

Tour itineraries, prices, inclusions, and services may change depending on:

Availability of hotels, vehicles, guides, and other suppliers.
Government regulations.
Weather conditions.
Local circumstances beyond our control.

Taj Destination Tours reserves the right to modify the itinerary when necessary while making reasonable efforts to maintain the quality of service.

5. Payments

Customers must complete payments according to the agreed booking terms.
Payment confirmation is required before finalizing certain travel arrangements.
Any additional expenses not included in the package price must be paid by the customer.

Additional charges may apply for:

Personal expenses
Monument entry tickets (unless included)
Meals not mentioned in the package
Additional transportation
Optional activities

6. Cancellation & Refund Policy

Cancellation requests must be submitted in writing.

Refund eligibility depends on:

Date of cancellation
Service provider policies
Hotel, transportation, and activity booking conditions

Certain bookings may be non-refundable depending on supplier terms.

Refunds, if applicable, will be processed after deducting applicable cancellation charges.

7. Travel Documents

Customers are responsible for carrying valid travel documents, including:

Government-issued identification
Passport and visa (for international travelers)
Required permits or certificates

Taj Destination Tours is not responsible for issues caused by missing or invalid documents.

8. Transportation Services

Transportation services are provided based on availability and booking confirmation.

While we make reasonable efforts to provide safe and comfortable transportation, delays may occur due to:

Traffic conditions
Weather
Road conditions
Government restrictions
Other unavoidable circumstances

9. Hotel Accommodation

Hotel accommodations are arranged according to the selected package and availability.

Hotel categories, facilities, and services may vary depending on location and season. Any complaints regarding hotel services should be reported immediately so we can assist in resolving the issue.

10. Tour Guide Services

Our guides aim to provide informative and professional assistance. However, the availability of specific guides or languages cannot always be guaranteed and may depend on operational availability.

11. Customer Responsibilities

Customers agree to:

Follow local laws and regulations.
Respect cultural sites, monuments, and local communities.
Maintain responsible behavior during tours.
Take care of personal belongings.

Taj Destination Tours will not be responsible for loss, theft, damage, or personal negligence.

12. Force Majeure

Taj Destination Tours shall not be responsible for delays, cancellations, or changes caused by circumstances beyond our control, including but not limited to:

Natural disasters
Weather conditions
Political situations
Strikes
Government restrictions
Transportation disruptions

13. Pricing & Availability

Prices displayed on the website are subject to change without prior notice.

Any errors in pricing, availability, or package details may be corrected after notification to the customer.

14. Website Content

All website content including text, images, logos, graphics, and information belongs to Taj Destination Tours unless otherwise stated.

Unauthorized copying, reproduction, or commercial use is prohibited.

15. Privacy

Your personal information will be handled according to our Privacy Policy. By using our website, you consent to the collection and use of information required for providing travel services.

16. Third-Party Services

Our services may include third-party providers such as hotels, transportation companies, and activity providers.

Taj Destination Tours is not responsible for failures or issues caused by independent third-party service providers.

17. Limitation of Liability

Taj Destination Tours will not be liable for:

Personal injury caused by customer negligence.
Loss of personal belongings.
Delays caused by external factors.
Changes made by third-party suppliers.

Our responsibility is limited to providing the services agreed upon during booking.

18. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.

Customers are advised to review these terms before booking services.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Taj Destination Tours
Address: 281/C, Ward No. 2, Near Shani Mandir, Mehrauli, New Delhi 110030, India
Phone: +91-8376048568
Email: [email protected]

By using our website and booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.